Customer Services Officer

Skip to main content Search Language Deutsch (Deutschland) English (United Kingdom) Français (France) Magyar (Magyarország) Nederlands (Nederland) Tiếng Việt (Việt Nam) 简体中文 (中国大陆) View profile Employee Login Menu Menu Home Vacancies Who are you Graduate Professional Executive Disciplines About us Our Company Our Culture Our Focus Areas Our Brands Our Stories Life@FrieslandCampina Contact Search Language Deutsch (Deutschland) English (United Kingdom) Français (France) Magyar (Magyarország) Nederlands (Nederland) Tiếng Việt (Việt Nam) 简体中文 (中国大陆) View profile Employee Login Menu Menu Home Vacancies Who are you Graduate Professional Executive Disciplines About us Our Company Our Culture Our Focus Areas Our Brands Our Stories Life@FrieslandCampina Contact Home Vacancies Who are you? Graduate Professional Executive Disciplines About us Our Company Our Culture Our Focus Areas Our Brands Our Stories Life@FrieslandCampina Contact Search Language Deutsch (Deutschland) English (United Kingdom) Français (France) Magyar (Magyarország) Nederlands (Nederland) Tiếng Việt (Việt Nam) 简体中文 (中国大陆) View profile Employee Login Menu Menu Customer Services Officer Paramus (US) Supply Chain & Logistics 16-31 Job Description Job Alerts Link Apply now Apply now Customer Services Officer FrieslandCampina Consumer Dairy USA, known for its diverse and exciting range of Internationally Acclaimed Cheese Brands, has an opening for a Customer Service Officer (CSO). The CSO plays a pivotal role in executing our Customer-centric service approach by delivering a "Worry-Free" experience to our customers. Responsible for entry of sales orders, coordinating/scheduling shipments and delivery, accurate invoicing, and ensuring the customer receives timely and accurate communication. This is a part-time 20 hours per week and temporary role from August 3, 2026 to end of April 2027 or potentially longer.

What you will do:

Manage and maintain strong relationships with internal and external stakeholders Enter sales orders, create delivery orders, arrange freight to customers and process invoices Retrieve orders and submit invoices using third-party EDI providers Solve warehouse and trucking issues when necessary Assist warehouse manager with inventory queries Act as a liaison with the Sales and Marketing Teams Report to Customer Service Team Lead What we ask: Strong organizational skills Self-sufficient, independent and a team player Motivated and open to learning new things Must be able to multi-task and adapt to different working environments Knowledge of MS Office (Excel, Word, PowerPoint) and SAP 5+ years of experience in a similar role FrieslandCampina has been bringing cheese into the US for over half a century. Based out of Paramus, New Jersey, US Consumer Dairy North America has expanded its presence across the United States and Canada with a portfolio of brands that offer a vast assortment of consumer dairy products. Here at US Consumer Dairy North America we are passionate about sharing our premium cheeses through consumer products for every occasion.

Why work with us:

An inspiring purpose Better nutrition for the world and a good living for our farmers, now and for generations to come. A cooperative culture Driven by global collaboration, respect, and shared success A tangible impact Space to aim higher, with autonomy and a clear focus Your growth fuels ours We invest in your personal and professional development through training and education. Do you have any questions? Please contact our recruiter ✉ careers@frieslandcampina.com Privacy Policy Cookie Policy Disclaimer Cookie Settings Corporate Site Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. @ Royal FrieslandCampina