Customer Service Representative

Customer Service Representative Rosenthal Sambonet USA Randolph, NJ Job Details Full-time $48,000

• $52,000 a year 3 days ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance Flexible schedule Qualifications Spanish Customer communication Microsoft Excel Microsoft Outlook Interpersonal skills Customer service Associate's degree German Full Job Description Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team.

In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for our customers.

Qualifications:

• Previous experience in customer service or a related field is preferred
• Excellent verbal and written communication skills in English
• Bilingual abilities in Spanish, German or Italian are a plus
• Strong problem-solving skills and the ability to analyze customer needs
• Proficient in using computer systems and navigating multiple software applications simultaneously (SAP Business One preferred but will train) Outlook, Word & Excel
• Ability to work in a fast-paced environment to accurately enter & confirm customer orders in SAP, maintain and follow up on orders until shipped to completion, work with internal departments to ensure timely delivery, issue returns as needed, problem solve and offer great communication to sales reps and customers
• Strong multitasking skills and the ability to prioritize tasks effectively

Note:

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. We offer competitive compensation and a supportive work environment. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Apply now!

Job Type:

Full-time Pay:

$45,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance

Shift:

Day shift

Education:

Associate (Required)

Experience:

Customer service: 3 years (Preferred)

Language:

English (Preferred) verbal and written/ Spanish is a plus Shift availability: Day Shift (Required) 9am to 5pm

Work Location:

In person

Job Type:

Full-time Pay:

$48,000.00

• $52,000.

00 per year

Benefits:

401(k) Health insurance Paid time off

Shift:

8 hour shift

Education:

Associate (Required)

Experience:

Customer service: 2 years (Required)

Language:

Spanish (Preferred) Ability to

Relocate:

Randolph, NJ 07869: Relocate before starting work (Required)

Work Location:

In person