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Lead Customer Service Representative - Best Friends Pet Hotel

Job

BEST FRIENDS PET CARE INC

Riverton, NJ (In Person)

$37,440 Salary, Part-Time

Posted 8 weeks ago (Updated 3 days ago) • Actively hiring

Expires 7/21/2026

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Job Description

Lead Customer Service Representative
  • Best Friends Pet Hotel
CINNAMINSON NJ
(APO50)
  • CINNAMINSON, NJ 08077
    Apply Overview Salary Range $17.00
  • $19.00 Hourly Level Experienced Position Type Part Time Job Shift Day Education Level High School Travel Percentage Negligible Category Admin
  • Clerical Apply Description Our Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests.
We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!
We offer:
  • Health, dental, vision, life insurance, STD/LTD, 401K with company matching
  • ESOP
  • Employee Stock Ownership Plan (100% company paid)
  • Paid vacation
  • Pet supply and service discounts and more!
Responsibilities:
  • Main lobby operations
  • check-ins, check-outs, guest visits and tours, answering general questions
  • Answering and handling calls in a professional manner
  • Maintaining cleanliness
  • Maintaining cleanliness
  • Scheduling
  • File maintenance
  • Data entry
Qualifications & Requirements Requirements:
  • Able to work evenings, weekends, and holidays
  • 1-year customer service experience preferred
  • Computer skills
  • Timekeeping
  • Excellent organizational skills
  • Able to utilize multi-line phone
  • Strong communication skills
  • Able to lift 40 lbs.
  • Able to stand for up to 8 hours a day
  • Able to handle dogs on leashes
  • Display professional manner at all times