Customer Service Representative

Customer Service Representative at Connections Personnel Customer Service Representative at Connections Personnel in Roselle Park, New Jersey Posted in 3 days ago.

Type:

full-time

Job Description:

Connections Personnel is hiring for a temp to hire Office Assistant/Customer Service Representative with 3+ years of experience for our client in Rahway, NJ for a leading producer of specialty chemical products, serving customers worldwide in the Industrial and Branded Products segments. Their high-quality products are developed by their in-house R D team and manufactured in the USA.

Responsibilities:

Adhere to all SOPs for Customer Support & Office Administration. Main point of contact for all incoming and outgoing customer calls to ensure timely communication and support. Process and communicate new orders to the appropriate Sales team upon receipt. Generate quotes for shipping rates for customer inquiries and prospects to ensure timely service. Coordinate logistics for inbound and outbound shipments. Enter customer orders and verify customer price. Verify customer profile in the accounting system and in Customer Relationship Management system. Communicate and updating Customer/Sales team on order status. Process all Sample Requests, coordinate with Sales & arrange shipment.

Requirements:

Must have 3+ years of office/customer service experience. Must have experience with CRM, Microsoft Office and Outlook. Must be able to multitask and be organized. Must speak English. Drug test and background checks done prior to starting.

Benefits:

( offered once hired perm) Vacation, Holiday and Sick Pay, Health, Dental, Vision and 401K.

Schedule:

7am-4pm Monday thru Friday.

Salary:

$20-$22/hr For immediate consideration please apply online at: https://connections.securedportals.com/apply/