Lead Product Specialist

Essential Job Functions/ Responsibilities

• Responsible for sales and customer experience by maintaining an organized, safe, and inviting store environment
• Ensure the sales floor is properly stocked and the presence of the store is well maintained
• Maintain product knowledge
• Promote a positive work environment that is customer-service oriented and compliant with established policies and procedures
• Provide the highest level of customer service to PVP's qualified patients and/or caregivers, including greeting customers warmly when they enter the store
• Accurately enter daily inventory counting in Dutchie. Perform daily inventory counts prior to opening
• Maintain cash registers accurately while using correct cash handling and discount application for every sale
• Ensure accurate and timely data entry of customer profiles
• Ensure all patients show required NMDOH documentation
• Ensure HIPAA Compliance by protecting any patient data
• Provide support to patients regarding self-assessments of his/her symptoms with regard to rating scale for pain
• Provide patients/caregivers with up to date educational information on trends in medical cannabis field, and, provide patients with information regarding the benefits, risks and possible side effects of medical cannabis
• Maintain punctuality in daily work times, appointments, and meetings
• Maintain a positive, customer friendly, and professional tone in all communication (i.e. email, written, and verbal)
• Assist with the preservation of a clean and organized store, which may include, but is not limited to dusting surfaces, wiping windows, sweeping/mopping floors, emptying trash bins, and cleaning bathrooms
• Exhibit initiative in identifying problems and suggesting solutions in a positive manner
• Exhibit good judgment and decision making Pecos Valley Production Product Specialist Job Description
• Keepsupervisor informed of program and company needs
• Adheres to all company policies and procedures including the PVP Employee Handbook and QAQCHandbook
• Performs other duties as assigned

Job Type:

Full-time Pay:

$15.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person