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Customer Service Advisor (WFH)
Job
Stanley Steemer
North Las Vegas, NV (In Person)
$33,280 Salary, Full-Time
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Job Description
Are you motivated and an ambitious team player with a passion for customer service and sales? Do you thrive in a fast-paced environment? Looking for a Career with a Future? If so, Stanley Steemer is the place for you! Stanley Steemer is looking for motivated and reliable individuals to join our team as a REMOTE Customer Service Agent (CSA). If you enjoy hands-on work, helping customers, and being part of a strong team, this is a great opportunity! Pay & Compensation $14-16 per hour base pay Performance incentives Upon completion of a 3-week training period, CSAs will be eligible to earn commissions. Most CSAs earn between $15 per hour to $17 per hour Schedule Training is 3-weeks, beginning Monday, June 22nd through Friday, July 10th (no class Friday, July 3rd), from 9:00am - 5:30pm EST. Training is conducted in a hybrid format, blending classroom learning with hands-on phone training. Flexible schedule, including Saturdays OR Sundays 8-hour shifts Full-time opportunity with consistent work Responsibilities Answer incoming calls from customers in a professional and engaging manner Schedule, confirm, and update cleaning appointments accurately and efficiently Identify customer needs and recommend appropriate services to maximize value Actively upsell and cross-sell services by educating customers on available options and benefits Consistently ask for the sale and work to close every opportunity presented Consistently work to meet or exceed sales metrics Stay engaged, present, and performance-driven throughout each shift What we're looking for Applicants MUST have their own computer, two monitors, high-speed internet, webcam, and a USB headset Previous customer service experience Strong computer skills Dependable and punctual Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Stays calm and professional Detail oriented with strong organizational skills Strong work ethic and positive attitude Background check and drug test At least 18 years of age What We Offer Weekly Pay! Tenure sales bonus starting at 6 months Health Plan, Prescription Drug Program, Dental Plan, Vision Plan 401(k) Retirement Plan, Basic Life, Accidental Death & Dismemberment Optional Life Insurances Employee Assistance Program Paid Time Off (PTO) and Paid Sick Paid Holidays, Bereavement Leave Medical Leave of Absence, Personal Leave of Absence Short Term Disability, Long Term Disability, and Employee Discount Programs Stability and a variety of different roles that provide a path to career advancement Discounts on Stanley Steemer Products and Services Family-owned and operated since 1947 U.S. manufactured equipment and technicians trained in-house Stanley Steemer hires the highest quality individuals to serve our customers and is an Equal Opportunity Employer.