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Customer Service Representative
Job
BrightRoc Marketing
Albany, NY (In Person)
$55,718 Salary, Full-Time
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Job Description
Customer Service Representative BrightRoc Marketing - 5.0 Albany, NY Job Details Full-time $987 - $1,156 a week 1 day ago Benefits Paid training Career development plan Employee discount Professional development assistance Opportunities for advancement Flexible schedule Qualifications Customer communication Teamwork No experience needed Prospecting Retail sales Full Job Description Brightroc Marketing is seeking motivated and customer-focused individuals to join our growing team as a Customer Service Representative. This is a face-to-face customer acquisition and sales role working directly with customers inside major retail locations. Representatives are responsible for delivering exceptional customer service, educating customers on client products and services, and generating sales through professional customer interactions. This opportunity is ideal for individuals looking to gain experience in customer service, sales, marketing, and business development while working in a team-oriented environment with clear advancement opportunities. Responsibilities Engage with customers in a professional and friendly manner within assigned retail locations Provide product and service information to prospective customers Answer customer questions and address concerns effectively Build positive customer relationships through face-to-face interactions Generate sales and assist customers with product enrollment or purchasing decisions Maintain a professional appearance and represent client brands positively Participate in ongoing training and development programs Qualifications Strong communication and interpersonal skills Customer service, retail, hospitality, or sales experience is a plus, but not required Ability to work in a fast-paced, customer-facing environment Comfortable approaching and speaking with new people throughout the day Reliable transportation to and from the office and assigned retail locations Ability to stand for extended periods of time during scheduled shifts What We Offer Guaranteed hourly pay Commission and performance-based earning opportunities Paid training provided Entry-level opportunity with no prior experience required Ongoing mentorship and professional development Advancement opportunities into leadership and management roles Supportive and team-oriented work environment