SERVICE ADVISOR

SERVICE ADVISOR

Avon, NY Job Details Full-time $41,600 - $75,000 a year 2 hours ago Benefits Health insurance Dental insurance Vision insurance Employee discount Opportunities for advancement Qualifications Service writing Customer communication Upselling Greeting customers Mid-level Customer inquiry handling High school diploma or GED Driver's License Automotive service Repair estimation Communication skills Dealership experience Full Job Description Join the Team at Bob Johnson 390 Chevrolet At Bob Johnson 390 Chevrolet , we pride ourselves on delivering exceptional customer service and top-quality automotive care. We're looking for a driven, customer-focused Automotive Service Advisor to join our growing team. If you enjoy working with people and have a passion for the automotive industry, this is a great opportunity to build a rewarding career with a trusted local dealership. What You'll Do Welcome customers to the service department and create a positive first impression Listen to customer concerns and accurately document vehicle issues Prepare repair orders and provide clear, transparent estimates Recommend maintenance and repair services based on manufacturer guidelines Act as the liaison between customers and certified technicians Keep customers updated on service progress and timelines Ensure timely completion of repairs and a smooth service experience Review completed work with customers and explain services performed Handle customer questions or concerns professionally and efficiently What We're Looking For Excellent communication and interpersonal skills Strong customer service mindset with attention to detail Automotive knowledge or dealership experience preferred Ability to thrive in a fast-paced, team-oriented environment Sales and upselling skills with a focus on honesty and trust Proficiency with computers and service scheduling systems Saturday hours are Why Work at Bob Johnson 390 Chevrolet? Competitive compensation Opportunities for advancement within the Bob Johnson Auto Group Ongoing training and development Supportive, team-oriented workplace culture Employee discounts on vehicles, parts, and service Comprehensive benefits package (health, dental, vision, etc.) Apply Today Join a dealership that values integrity, teamwork, and customer satisfaction. Start your next chapter with Bob Johnson 390 Chevrolet today! High school diploma or equivalent required Previous experience in automotive service advising, service writing, or customer service preferred but not required Saturday availability required; schedule includes a weekday off to maintain work-life balance Valid driver's license required