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Verizon Customer Experience Associate
Job
Clearway Sales Group
Brighton, NY (In Person)
$58,500 Salary, Full-Time
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Job Description
Verizon Customer Experience Associate Clearway Sales Group Brighton, NY Job Details Full-time $950 - $1,300 a week 22 hours ago Qualifications Non-technical user support Customer communication Promoting products Cellular networks Account maintenance Account troubleshooting Customer engagement Handling account queries Account opening Full Job Description Clearway Sales Group, a business development and consulting firm in Rochester, is hiring a Verizon Customer Experience Associate to support Verizon 5G services. In this entry-level role, you'll work directly with customers to provide guidance, answer questions, and help ensure a smooth, positive experience with Verizon products and services. The Verizon Customer Experience Associate helps individuals understand available options, assists with account updates, and supports customers through the enrollment process when they choose to move forward. This role focuses on creating a helpful, professional environment while promoting reliable connectivity solutions. Role Requirements for a Verizon Customer Experience Associate Assist customers with questions related to Verizon 5G services, devices, and account options Provide clear, easy-to-understand information so customers can make informed decisions Support customers through account updates, service changes, and enrollment steps Promote available services and features that align with customer needs Maintain a positive and professional customer experience at all times What You'll Gain as a Verizon Customer Experience Associate Hands-on experience working directly with customers in a professional setting Training in communication, problem-solving, and service coordination Exposure to account management and day-to-day business operations Opportunities for growth into leadership and team support roles Qualities That Set You Apart as a Verizon Customer Experience Associate High school diploma or GED preferred. Experience working directly with customers in sales or retail settings is a plus Strong communication skills and a helpful, approachable attitude Brings consistent energy and a "learn‑as‑you‑go" mindset.