Customer Service Representative

Description We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service. Key Responsibilities + Respond to customer inquiries via phone, email, and/or chat in a professional manner + Resolve customer issues, concerns, and questions efficiently and accurately + Document customer interactions and maintain detailed records in internal systems + Process orders, service requests, returns, or account updates as needed + Escalate complex issues to appropriate departments or supervisors + Follow company policies, procedures, and service standards + Maintain a positive, helpful, and solution‑oriented attitude Requirements Qualifications + Previous customer service or call center experience preferred + Excellent verbal and written communication skills + Strong problem‑solving and active listening abilities + Proficiency with computers and CRM or customer management systems + Ability to multitask and work in a fast‑paced environment + Dependable, punctual, and customer‑focused + High school diploma or equivalent required TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .