Entry Level Customer Service Onsite

Are you looking for an opportunity to get out of retail? Ready to join a team with awesome growth potential? We're looking for a motivated Sales Assistant who's eager to learn, grow, and step into a professional environment where your attention to detail and customer service skills truly matter. Key Responsibilities Customer & Order Support Provide general customer service support to ensure a positive customer experience. Communicate customer and vendor order changes to the Account Manager in a timely manner. Maintain customer portals with up-to-date information. Enter customer quotes into the database. Record customer feedback in Sales Order line notes. Responsible for accurate and timely Sales Order entry in the database. Vendor & Quote Management Create vendor quotes using the RFQ template; send, follow up, record feedback, and communicate updates internally. Maintain the Quote Application file, ensuring all vendor responses are properly recorded. Expedite open vendor purchase orders and document vendor feedback in expedite notes. Program & Reporting Support Assist with quarterly program reviews. Support Account Managers with open order reports. Manage/open IPS operator shortage reports. Work weekly open order/shortage reports in Excel and send updates to customers. Handle program billings and consolidate invoices as needed. Update contract pricing for programs and support contract review processes. Intermediate Excel skills required