Sales Associate/Customer Service

The UPS Store is a network of individually owned and operated franchised service-centers specializing in small business solutions. Our organization consists of 3 locations in Nassau County. Working for The UPS Store is a very rewarding experience. In addition to working with customers from all segments of the community, you will have the opportunity to gain skills valuable for any career. The opportunities for you and our UPS Store are numerous, and we challenge you to pursue those opportunities and service our customers with the utmost professionalism. This position is for the retail location of The UPS Store

• not the warehouse or corporate.

Benefits Excellent advancement opportunities Flexible schedule Short-term disability insurance Paid training Employee discounts Direct deposit Uniforms provided Performance bonus Job Description The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment; operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Sales Associate advises our customers on our array of products, services, and best-value options. Job Type Full-time Work Remotely No Paid Training Yes This job is ideal for someone who is People-oriented

• enjoys interacting with people Detail-oriented
• would rather focus on the details of work than the bigger picture Achievement-oriented
• enjoys taking on challenges Autonomous/Independent
• enjoys working with little direction This company describes its culture as an environment of teamwork empowered associates and managers a positive, happy culture that elevates coworkers and creates delighted customer advocates Pay frequency every week Employees working per shift 3 or fewer

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents Continuously practices good listening skills with customers, UPS Store team members, and leadership Helps with other Center functions as needed, such as faxing, copying, laminating, and binding Maintains strong attention to detail when proofing all transactions and materials Collaborate with management to stay updated on new products, services, and policies Expertly operates POS System Maintains a clean and safe working environment May open and/or close the store and perform end-of-day close processes Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required Retail experience Good communication skills Friendly and genuinely helpful conduct with a professional appearance Must be practical, flexible, action oriented, passionate, team player Strong computer skills, including Microsoft Office and Adobe Suites, a major plus Prompt, dependable, and accountable Able to lift 40 pounds

Job Types:

Full-time, Part-time Pay:

From $35,000.00 per year

Benefits:

Paid training

Work Location:

In person