Job Description
Now Hiring:
Personal Lines Customer Service Representative (CSR) - Independent Retail Insurance North Point Insurance Agency - Malome, NY 151 Finney Blvd, Malone, NY 12953 Salary:
$40,000 annually Work Schedule:
On-site, 5 days per week North Point Insurance Agency is a respected independent retail insurance agency delivering personalized solutions to clients across Maine and surrounding states. As part of a collaborative and client-focused team, you'll support the agency's mission to provide exceptional customer service , accurate policy placement, and tailored insurance solutions. A•s the Personal Lines CSR•, you will provide essential support to the Personal Lines Account Manager by gathering client data, preparing policy quotes, and assisting with front-line underwriting tasks. This role ensures the timely, accurate, and professional processing of homeowners, auto, renters, umbrella, and personal risk insurance for clients. What You'll Do Process personal lines quotes and submissions using agency management systems and carrier portals. Gather required underwriting information, including motor vehicle reports, CLUE reports, credit scores, photos, and inspection reports . Input client and policy data accurately into the agency management system, ensuring compliance with underwriting guidelines. Assist Account Managers with renewals, endorsements, and client inquiries, providing high-quality customer service. Build and maintain relationships with clients, producers, and insurance company underwriters. What We're Looking For Licensed in all applicable states to discuss and/or sell Personal Lines insurance . 1-3 years of experience in insurance customer service or Personal Lines account support preferred. Proficiency in agency management systems, Microsoft Word, Excel, and rating software . Strong attention to detail, organizational skills, and ability to work independently. Excellent verbal and written communication skills and ability to provide high-level client service. Why ALKEME? 100% employer-paid medical, dental, vision (employee-only) + partial dependent coverage PTO, company-paid holidays, and 401(k) with employer contribution Career growth in a dynamic, nationwide network Collaborative, innovative, high-energy work culture Alkeme combines the strength and stability of a top-40 national insurance broker with the energy of a start-up. Our culture is built on innovation, teamwork, and a commitment to excellence. We're passionate about helping our employees grow their careers while enjoying a supportive, collaborative environment. Be part of a company where growth, culture, fun, and financial stability come together to create a rewarding and fulfilling experience. This is an At-Will position. Employment with Alkeme Intermediary Holdings, LLC may be terminated or changed at any time, with or without cause or prior notice. EOE Job Type:
Full-time Pay:
Up to $40,000.00 per year Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location:
In person
