Customer Service Representative

We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week.

Responsibilities:

• Respond to inbound client calls with professionalism and resolve inquiries promptly.
• Manage customer interactions through email correspondence, ensuring accurate and timely communication.
• Perform data entry tasks to update and maintain records efficiently.
• Schedule appointments and coordinate meetings as needed.
• Utilize Microsoft Excel and Word to create reports and track relevant information.
• Handle inbound and outbound calls to address customer needs effectively.
• Process orders and ensure accuracy in entry and follow-ups.
• Work collaboratively with the team to ensure seamless service delivery.
• Leverage Yardi software to manage property-related tasks and operations.
• Maintain a high level of organization and attention to detail in all tasks.