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Cashier / Customer Service
Job
Natural Leaf Inc.
Rego Park, NY (In Person)
$37,440 Salary, Full-Time
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Job Description
Job Overview Join our team as a Cashier / Customer Service Associate, where you will help create a welcoming and positive experience for every customer who visits our store. In this role, you will greet customers, assist with purchases, process transactions, answer questions, and support daily store operations. We are seeking friendly, dependable, and customer-focused individuals who thrive in a fast-paced retail environment and enjoy working as part of a team. Responsibilities Greet customers in a friendly, professional, and welcoming manner Provide exceptional customer service and ensure a positive customer experience Operate the point-of-sale (POS) system accurately and efficiently Process cash, debit card, and other approved payment transactions while maintaining accuracy and accountability Answer customer questions and provide general product and store information Assist with customer pickups, online order preparation, fulfillment, and phone inquiries Verify customer identification and ensure compliance with all applicable regulations and company policies Maintain organized, clean, and visually appealing sales floor displays Restock merchandise and assist with inventory organization, stock checks, and related operational tasks as needed Maintain cleanliness and organization of customer-facing areas, workstations, and common areas Support both customer-facing and operational responsibilities, assisting in various areas of the store as business needs require Collaborate with team members and management to support daily store operations and customer satisfaction Qualifications Must be at least 21 years of age and eligible to work in the United States Previous customer service, retail, hospitality, or sales experience preferred Strong communication and interpersonal skills; bilingual abilities are a plus Comfortable engaging with customers and building positive relationships Experience using POS systems and handling cash transactions preferred Ability to perform basic retail math accurately, including cash handling, discounts, totals, and inventory counts Strong attention to detail and ability to multitask in a fast-paced environment Reliable, punctual, and professional in appearance and conduct Ability to adapt to changing priorities in a fast-paced retail environment Ability to work both independently and as part of a team Ability to stand for extended periods and perform stocking duties