Customer Service Representative

Job Summary We are seeking a Customer Service Representative to join our team at Rotterdam Industrial Park. Duties Serve customers, affiliates, and associates by providing product and service information Resolve product and service problems in a timely fashion. Demonstrate passion for excellence with respect to treating and caring for customers. Professional and timely communication with customers both verbal and written Maintain customer database for assigned accounts Responsible for daily and month end close out Maintain Standard Operating Procedures for all assigned accounts. Schedules truck arrival and pickup appointments Data entry for Inbound / Outbound activity Collaborates with warehouse staff and management to ensure daily goals are met. Other related duties as assigned by supervisor Qualifications Data entry and/or customer service experience preferred Excellent organizational skills. Strong interpersonal skills and the ability to work in a team environment. Proficiency in Microsoft Office (Excel, Word) Experience in inventory control management Good attendance and reliability is a must. Ability to function with minimal supervision and handle multiple tasks simultaneously. Excellent communication both verbal and written

Pay:

$18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person