Client Services Representative - Verizon

Client Services Representative - Verizon Clearway Sales Group Spencerport, NY Job Details Full-time $49,000 - $58,000 a year 1 day ago Benefits 401(k) Flexible schedule Qualifications No experience needed Customer inquiry handling Client services Full Job Description Clearway Sales Group is hiring a Client Services Representative in the Rochester area to support customers with their Verizon services. This role focuses on working directly with customers, helping with account updates, and ensuring a smooth and positive overall experience. As a Client Services Representative, you'll meet with customers to review their current services, answer questions, and help coordinate any changes or upgrades they may be interested in. This is a people-focused role centered around communication, consistency, and building strong customer relationships. No prior experience is required, training is provided. Key Responsibilities of the

Client Services Representative:

Work directly with customers and clients regarding their Verizon accounts and services Assist with account updates, service changes, and general inquiries Explain available service options in a clear and simple way Maintain accurate records of customer interactions and updates Follow up with customers to ensure a positive experience Collaborate with team members to support daily operations and customer needs Qualifications of the

Client Services Representative:

Strong communication and interpersonal skills Comfortable working with customers in a face-to-face setting Organized and able to manage multiple tasks Problem-solving mindset with attention to detail Team-oriented and dependable

Pay:

$49,000.00 - $58,000.00 per year

Benefits:

401(k) Flexible schedule

Work Location:

In person