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Customer Service Representative
Job
Stanley Steemer
Woodside, NY (In Person)
$35,360 Salary, Full-Time
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Job Description
Customer Service Representative Stanley Steemer
- 3.
Job Overview:
- We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties:
- Communicate with customers via phone, email, and chat to assist with inquiries, orders, and issue resolution.
- Multilingual skills are a plus to cater to a diverse customer base.
- Utilize upselling techniques to promote products or services.
- Handle sales inquiries and process orders accurately.
- Bilingual proficiency in English and Spanish is preferred.
- Analyze customer needs and recommend appropriate solutions.
- Perform data entry tasks accurately and efficiently.
Requirements:
- Proven experience in customer service or a related field.
- Excellent communication skills and a customer-oriented approach.
- Proficiency in English; fluency in Spanish is a plus.
- Strong data entry skills with attention to detail.
- Ability to analyze information and resolve issues promptly.