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Customer Service Representative
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Ohio Valley Waste (Atwater)
Atwater, OH (In Person)
$40,560 Salary, Full-Time
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Job Description
Customer Service Representative Ohio Valley Waste Service, Inc.(Atwater) is seeking a customer service representative to work in our fast-paced call center environment and provide excellent customer service.
ESSENTIAL RESPONSIBILITIES
- Handle inbound calls for customers, such as service changes, service problems, payments, sales inquires for various services, and pricing.
- Maintain excellent customer relations with existing customers to minimize customer loss.
- Data entry.
- Business appropriate written communications.
- Interaction with operations, administrative, and sales staff as needed.
MINIMUM QUALIFICATIONS
- Entry level to 1 year relevant work experience.
- Phone experience in a call center or work environment.
- Strong interpersonal and problem-solving skills.
- Ability to work in a fast-paced and deadline-oriented environment.
- MS Excel and MS Word.
PHYSICAL REQUIREMENTS
- The job is normally performed indoors. The ability to remain stationary for extended periods of time, as well as the ability to move about the office occasionally, is required.
- While heavy lifting is not required, the ability to occasionally exert 10-20 lbs. of force is required.
- Good manual dexterity is required to use common office equipment in an office environment.