Collision Estimator

Trust, transparency, & teamwork is our culture.

MUST HAVE

CCC and DRP Experience. Prepares cost estimates by inspecting vehicles and determining the cost of upgrading, refurbishing and repairing vehicle damage.

ESSENTIAL JOB FUNCTIONS

Willingly provides superior customer service levels that exceed customer expectations while staying within company policies and guidelines. Builds a loyal customer base by establishing a trusting relationship founded on integrity and fairness. Promote a positive working relationship with all insurance companies, dealerships, and adjusters. Determines and addresses the customer's needs, problems, complaints, requests, questions, and deadlines, listening effectively to understand and communicate pertinent subject matter in a business-like manner to both customers and employees. Communicate with rental companies to schedule rentals for customers Knows, understands, and performs general service duties, and learns and maintains current product knowledge on all tires, service and other product lines that are represented, as well as those of competitors, in order to effectively serve customers and to accurately respond to questions both over the phone and at the shop. Verifies with the body shop department that the appropriate services have been completed. Prepares accurate estimates and billings for customers. Invoices customers using proper procedures for cash, charge, and credit. Demonstrates a sincere concern for customers. Presents a warm, friendly, knowledgeable and professional image to customers.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform and enjoy each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or

EXPERIENCE

High school diploma; or three or more years related experience and/or training; or equivalent combination of education and experience. Regularly required to use hands/fingers to operate a cash register, keyboard, or telephone. Regularly required to use hands/fingers to operate small hand tools necessary to performing the duties of the mechanic or technician role. Regularly speaks and listens on the phone and in person, to a customer and fellow employees.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to toxic or caustic chemicals and outside weather conditions. The employee is occasionally exposed to vibration. The noised level in the work environment is sometimes loud.

Job Type:

Full-time Job Type:

Full-time Pay:

$4,500.00 - $10,000.00 per month

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person