Service Advisor

Service Advisor Spitzer Autoworld

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4 Cuyahoga Falls, OH Job Details Full-time 1 day ago Benefits Health savings account Disability insurance Health insurance Dental insurance Paid time off 401(k) 5% Match Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Flexible schedule Life insurance Qualifications Service writing Customer service Mid-level Appointment scheduling Repair estimation Full Job Description Spitzer Ford in Cuyahoga Falls is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Service Advisor is responsible for selling, identifying and documenting service, maintenance, and repair service for customers as well as being responsible for scheduling service to be performed. While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS

Flexible work schedule

• 5 day work week! Ongoing training with Spitzer University Opportunities for advancement
• we love to promote from within the organization! 401K with a 5% employer match Medical, dental, and vision insurance Generous paid time off
• 80 hours after 1 year of service Paid uniforms, name badges and business cards Employee assistance program Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES

Works with customers and technicians to identify required maintenance Performs road test of customer vehicles Advises customers of necessary/suggested services Offers additional services and repairs to customers Computes cost of replacement parts and labor to restore vehicle to condition specified by customer Estimates cost of mechanical, electrical, or other repairs Enters itemized estimate on service order and explains estimate to customer Schedules appointments with customer Maintains CSI at or above designated standards Meets dealership?s standards for repair/order production Follows Safeguards rules and regulations Other related duties as assigned