Bilingual Customer Service Representative

Bilingual Customer Service Representative IQventures Dublin, OH Job Details Full-time From $17 an hour 1 day ago Benefits Paid training Health savings account AD&D insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Benefits from day one Life insurance Referral program Pet insurance Qualifications Professional networking Spanish Customer communication Interpersonal skills English High school diploma or GED Full Job Description Join IQVentures as a Bilingual Customer Service Representative - Earn Base Pay + Commissions! Ready to turn your customer service skills into a rewarding career? At IQVentures , we're looking for passionate Bilingual Customer Service Representatives who thrive on making a difference. In this role, you'll be the voice of our brand—connecting with customers, solving challenges, and introducing financial solutions that truly make an impact. Your mission? Deliver exceptional service, secure new business, and build lasting relationships. And because we believe in promoting top talent, you'll enjoy ongoing training, career development, and opportunities to grow within our dynamic organization.

Why You'll Love This Role Competitive Pay:

$17.00+ per hour plus commissions! Be a

Problem Solver:

Help customers find the right financial solutions for their needs. Make an

Impact:

Every call is a chance to create a positive experience and build trust.

Grow With Us:

We invest in your success through comprehensive training and development programs.

Enjoy Stability & Benefits:

Benefits start day one!

Position Details Location:

In-office in our Dublin, Ohio offices.

Schedule:

Rotating Schedule that may include up to 2 closing shifts per week and up to 2 weekend shifts per month during hours of operation: Mon-Thurs 8a-10p EST Fri 8a-9p EST Sat 10a-7p EST Interested in first shift? We'd still love to hear from you!

Pay:

Starting $17.00/hour + Sign-On Bonus for applicants with 12+ months of call center experience. What You'll Do Champion our customer-first culture by delivering outstanding support. Guide customers through financial solutions across multiple brands. Accurately document customer interactions using proprietary systems. Meet and exceed individual and team performance goals. What We're Looking For High School Diploma or equivalent; 18+ years old. Minimum 6 months of customer service experience (call center preferred). Strong communication skills and ability to learn quickly. Professionalism, discretion, and self-motivation. Bilingual (English/Spanish) candidates highly encouraged to apply.

Perks & Benefits Day-One Benefits:

Medical, Dental, Vision, Life & AD&D Insurance, Critical Illness Insurance & Hospital Indemnity 401(k) with Company Match Paid training & professional development programs. Health Savings Account, Pet Insurance, and voluntary coverage options. Inclusive, diverse culture that values your voice and ideas. Ready to take the next step in your career? Apply today and join a team that's redefining customer service excellence!

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Application Question(s): Which Shift(s) mentioned in the job description are you available to work? You will be working on site at our Carrollton, Texas office. You will have a rotating schedule within Contact Center hours:

Monday-Friday:

8:00 AM - 10:00

PM Saturday:

11:00 AM - 7:00 PM Saturdays are rotating (no more than 2 Saturday shifts per month are required) Ability to

Commute:

Dublin, OH 43017 (Required)

Work Location:

In person