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Customer Support Representative
Job
EverDry Waterproofing
Hilliard, OH (In Person)
$32,760 Salary, Full-Time
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Job Description
Customer Support Representative EverDry Waterproofing•3.0 Hilliard, OH Job Details Full-time $15.50•$16.00 an hour 1 day ago Benefits Paid holidays Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Computer operation Teamwork Phone communication Client inquiry handling Office phone management Full Job Description We are seeking a reliable and professional Customer Support Representative to join our team. This position is responsible for answering incoming calls, assisting customers with questions or concerns, scheduling appointments, and working closely with the service department to ensure excellent customer service and smooth daily operations. Responsibilities Answer incoming customer calls in a professional and friendly manner Assist customers with questions, concerns, and service-related issues Schedule and confirm appointments accurately Communicate effectively with the service department and team members Maintain customer records and appointment information Provide excellent customer service and problem-solving support Work collaboratively in a team-oriented environment Follow up with customers when needed Qualifications Strong communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Professional phone etiquette Basic computer and scheduling skills Team-oriented attitude and willingness to help others Previous customer service or call handling experience preferred Schedule Monday•Friday 8:00 AM•5:00 PM Benefits Paid holidays Paid time off (PTO) Health, dental, and vision insurance 401(k) Supportive team environment Opportunities for growth and advancement