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Lockbox Support Specialist

Job

National Cooperative Bank

Hillsboro, OH (In Person)

Full-Time

Posted 3 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 7/4/2026

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Job Description

Lockbox Support Specialist Act as primary liaison post-sale to ensure proper set up and support of all new and existing lockbox customers Account opening and on-going account maintenance Research and troubleshoot customer issues Engage with third-party lockbox vendors Support and assist team operations in projects and assignments 100%
Minimum Qualifications:
3+ years financial services experience preferred Deposit account servicing experience Customer service experience Property management industry knowledge Cash management product knowledge Payments industry knowledge Ability to multi-task Knowledge of Microsoft Office suite Knowledge of property management industry Well organized Strong customer service skills Strong communication skills Eligibility requirements may differ for each benefit or program. National Cooperative Bank, N.A. is an Equal Employment Opportunity Employer (EOE/AA) #LI-DNI Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.