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Customer Service & Administrative Assistant
Job
Insurance Made For You
Kenton, OH (In Person)
$28,080 Salary, Full-Time
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Job Description
About the Position BJoseph Insurance Agency is looking for a dependable, friendly, and organized Customer Service & Administrative Assistant to join our team. We are seeking someone who enjoys helping people, is comfortable working with computers, and can provide exceptional customer service in a professional office environment. Responsibilities Answer incoming phone calls and assist clients Schedule appointments and manage calendars Provide excellent customer service to current and prospective clients Assist with insurance claims and client follow-up Respond to emails professionally and promptly Enter and update client information in agency software systems File and maintain client records Prepare and mail correspondence and documents Greet clients and visitors in a professional manner Perform light housekeeping to maintain a clean office environment Assist with general office and administrative duties as needed Qualifications Strong communication and interpersonal skills Excellent customer service abilities Basic computer and data entry skills Organized and detail-oriented Ability to multitask and work independently Professional appearance and attitude Prior office, administrative, customer service, or insurance experience is a plus, but not required