Full Time Customer Service Representative

Full Time Customer Service Representative 775 Reading Road, Mason, OH 45040 From $16 an hour - Full-time From $16 an hour - Full-time Join the

Mason BMV Team:

Where Exceptional Customer Service and Efficiency shine! Are you passionate about delivering outstanding customer service and thrive in a fast-paced environment where dependability makes all the difference? At Mason BMV, we're expanding our exceptional team and seeking dedicated individuals who excel in providing friendly, efficient support to our community. If you're reliable, upbeat, and committed to accuracy, this is your opportunity to shine in a role that values customer service as one of our top priorities—alongside unwavering dependability and reliability. As a key team member, you'll handle essential tasks like processing driver licenses and vehicle registrations, collecting reinstatement payments and documents, and more, all while ensuring every interaction leaves a positive impact on Mason area residents.

Schedule:

Primarily Monday-Friday, 8am-5pm, with a rotating Saturday schedule (typically 2 on, 1 off from 8am-12pm), offering 36-40 hours per week for consistent, full-time work. To succeed here, you'll need: Exceptional customer service skills: The ability to connect with people, resolve issues with a smile, and create memorable experiences.

Dependability and reliability:

Excellent punctuality and attendance are non-negotiable—we count on our team to show up ready to make a difference every day.

Attention to detail:

Quick and accurate data entry to keep operations smooth and error-free. The ideal candidate brings previous customer service experience and a proven track record of handling tasks efficiently in a team setting. We pride ourselves on fostering a supportive work environment where reliability is rewarded, and our focus on superior customer service sets us apart. After a qualifying period, enjoy benefits like dental and vision insurance, paid vacation, 6 paid holidays, various bonuses, and more. This is an at-will position. Mason BMV is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, national origin, religion, sex, disability, age, or sexual orientation. We're excited to review your application and welcome reliable, service-oriented talent to our team! Please do NOT call to check on your application—we'll contact selected candidates promptly.

Note:

New hires must pass a BCI/FBI background check. Applicants with adverse records (which take 30 days to process) will not be considered. This is not a government role and does not include retirement or health insurance benefits.

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

Paid time off Application Question(s): Are you aware this position requires passing an FBI and BCI background check? How soon are you looking to start a new position? (Now, 2 weeks, specify a date, etc.)

Work Location:

In person