Customer Service Specialist - Home Medical Equipment - Full Time

Employment Type:

Full time

Shift:

Day Shift Description:

Job Summary:

Responsible for addressing the needs of the customers in the retail store. Will perform the intake duties and verify all necessary information concerning equipment needs and insurance coverage. Will set up new accounts and enter charges in accordance with the agency policies and procedures. Will assist in the ordering of inventory. Responsible for educating the customer on proper and safe usage of equipment. Will assist with budget, inventory counts, and quality improvement activities. Other duties as assigned.

Minimum Qualifications:

High school graduation or equivalent More than 2 years experience required Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System's circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.