Automotive Internet Call Specialist

The Glockner Family of Dealerships has 176 years of experience and an elevated level of dedication to our communities customers. With outstanding employees who are passionate about their contribution to the development and growth of our company. We are driven, trusted, sharp, welcoming and ONE team! We offer our customers a one-stop shopping experience with many new car brands, an industry-leading consumer-friendly service and parts department. We are a six-generation family-owned business that takes pride in providing a remarkable experience for all our customers. Thank you for being a part of the Glockner family! Compensation Weekly Pay ( plus monthly bonus) Monday through Saturday - off Sunday and another assigned day Health, dental, vision, and life insurance available, plus ancillaries Paid vacation and paid holidays Short-term disability 401K plus Match Our on-staff Nurse Practitioner is available 24/7 to answer your health questions and keep you in great health. Employee discounts on parts, services, and vehicle purchases Paid training and continuing education Responsibilities Identifying sales leads through phone, email, chat, mailings, and tradeshows Qualifying leads Scheduling appointments Updating customer information Generating letters, postcards, and emails Logging customer comments and information Confirming scheduled appointments Rescheduling no-show appointments Following up with the sales department Contacting customers based on marketing initiatives Skills and qualifications Positive attitude Great customer service skills Ability to use phone, email, and chat Ability to generate leads Ability to maintain client relationships Ability to implement marketing campaigns