Customer Service & Digital Content Associate

Customer Service & Data Entry Associate (Full-Time & Part-Time Opportunities)

Location:

Afton, OK (Transitioning to Grove, OK)

Position Type:

In-person (warehouse/office environment) About the Role Genteel Reflections, LLC is seeking a highly detail-oriented and tech-capable individual to join our team as a Customer Service & Data Entry Associate . This role is heavily focused on accurate data entry, order processing, and customer communication . The ideal candidate is comfortable working on a computer for extended periods, can type efficiently, and is confident navigating multiple systems at once. If you are fast, accurate, and organized—and take pride in doing things right the first time—this role is a great fit. What We Offer Competitive starting pay: $12.00+ per hour (based on experience) Flexible scheduling (Full-Time & Part-Time available) Paid Time Off (Full-Time employees) Employee product discounts Yearly bonus opportunities Stable, climate-controlled work environment Supportive, team-oriented culture

Note:

Must be able to work in Afton during transition and commute to Grove after relocation. Key Responsibilities Enter and process customer orders with a high level of speed and accuracy Answer inbound calls and assist customers with placing orders Respond to customer emails regarding orders, returns, and product inquiries Navigate multiple systems (order entry, shipping software, customer records) simultaneously Verify customer and order information to prevent errors Assist with basic website/product updates as needed Communicate promotions, policies, and product details clearly Maintain an organized and efficient workflow throughout the day Required Skills & Qualifications High school diploma or GED required Strong typing skills (speed and accuracy are critical) Ten-key proficiency (calculator/data entry accuracy required) High level of computer literacy (comfortable learning and using multiple software systems) 2+ years of customer service or data entry experience preferred Strong attention to detail and ability to catch errors before submission Excellent written and verbal communication skills Ability to stay focused and productive in a fast-paced environment Reliable, self-motivated, and dependable Preferred (Not Required) Experience with e-commerce or order entry systems Experience with shipping platforms (UPS, USPS, etc.) General familiarity with spreadsheets or data management tools Schedule & Compensation Monday - Friday (No nights or weekends)

Full-Time:

8-hour shifts

Part-Time:

Flexible scheduling available Starting pay: $12.00+ per hour (based on experience and skill level) What Success Looks Like in This Role Orders are entered quickly and correctly with minimal errors Customers receive clear, professional, and helpful communication Work is completed efficiently without constant supervision Systems are used confidently and accurately

Job Types:

Full-time, Part-time Pay:

$12.00 - $14.00 per hour

Benefits:

Flexible schedule On-the-job training Paid time off

Work Location:

In person