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Client Relationship Associate

Job

State Farm Tim Custer Insurance Agency

Broken Arrow, OK (In Person)

$50,000 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/11/2026

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Job Description

Client Relationship Associate 2311 North 9th Street, Broken Arrow, OK 74012 $35,000
  • $65,000 a year
  • Full-time $35,000
  • $65,000 a year
  • Full-time Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.
In this role, you will serve as the primary point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and resolve customer inquiries will be essential in maintaining our reputation for outstanding client services. The ideal candidate will possess strong phone etiquette, data entry skills, and a commitment to delivering a positive customer experience.
  • Insurance Licensing is a key component to this position and a necessary requirement within the first 90 days.
During your initial training period you will attend a 3 day licensing prep class training at NSU in Broken Arrow to become licensed to service and sell insurance. Responsibilities Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Assist customers with order processing, returns, and complaints. Maintain detailed records of customer interactions and transactions. Utilize computer systems to manage customer accounts and data entry tasks. Collaborate with team members to improve service delivery and resolve issues. Uphold company policies and procedures while ensuring customer satisfaction. Experience Previous experience in a call center or office environment is preferred. Strong client services background with a focus on customer satisfaction. Bilingual or multilingual abilities are highly desirable to better serve our diverse clientele. Proficient in using computer systems for data entry and account management. Excellent phone etiquette and communication skills in English; additional languages are a plus. Join us in providing exceptional service that makes a difference!
Job Type:
Full-time Pay:
$35,000.00
  • $65,000.
00 per year
Benefits:
401(k) Paid time off
Shift:
8 hour shift Day shift
Work Location:
In person