Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Cashier/Customer Service Representative
Job
Trifecta Smoke Shops
Edmond, OK (In Person)
$24,960 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
37
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Cashier/Customer Service Representative Trifecta Smoke Shops•1.0 Edmond, OK Job Details Part-time | Full-time $11•$13 an hour 1 day ago Benefits Relocation assistance On-the-job training Qualifications Customer communication High school diploma or GED Cash register Cash register operations Time-based sales targets Activity sales targets CRM system proficiency Achieving sales targets Stakeholder relationship building Full Job Description https://bestsmokeshop.co/a/careers/ About the Customer Service Representative Position Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem. Your goal will be to ensure exceptional service standards and sustain high customer satisfaction. Customer Service Representative Responsibilities Handle high amounts of incoming customers Produce sales leads Identify and evaluate customers' needs to deliver satisfaction Build sustainable relationships of trust through open and interactive discussion Provide accurate, valid and comprehensive information by using the right methods/tools Reach personal/customer service team sales targets and review quotas. Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Go the extra mile to engage customers Customer Service Representative Requirements Some proven customer support experience or experience as a client service representative Track record of not just reaching, but exceeding quota requirements Strong selling kills and active listening capabilities Experience with CRM systems and practices Customer orientation and capacity to adapt/respond to different types of characters Exceptional communication and presentation skills Ability to multi-task, prioritize, and control time effectively High school degree