Customer Service Representative

Job Overview Greeting Visitors:

Welcoming guests in a friendly and professional manner.

Answering and Directing Calls:

Handling phone calls, taking messages, and directing calls to the appropriate person or department.

Scheduling Appointments:

Managing appointments, setting up meetings, and coordinating schedules. Maintaining a

Clean and Organized Reception Area:

Ensuring the front desk and waiting area are tidy and welcoming.

Basic Customer Service:

Providing information and assistance to visitors and clients

Salary Range:

$15.00 per hour Benefits Hourly Base Salary Based on Experience Mon-Fri Schedule Requirements Must be able to get licensed in Property and Casualty and Life within 90 days.

Strong Communication Skills:

Excellent verbal and written communication skills are necessary for interacting with visitors and colleagues.

Organizational Skills:

Ability to manage schedules, organize files, and maintain a tidy reception area.

Customer Service Skills:

Providing a positive and helpful experience for visitors and clients.

Computer Skills:

Proficiency in using Microsoft Office Suite and other relevant software.

Time Management:

Ability to manage multiple tasks and prioritize effectively.

Responsibilities Filing:

Maintaining and organizing both physical and digital files.

Clerical Tasks:

Performing various administrative tasks, such as typing, copying.

Basic Customer Service:

Providing information and assistance to visitors and clients, assist with taking payments. About Us Join Dustin Kunkel-Farmers Insurance Agency, a dynamic and professional team dedicated to protecting our community's future. We offer energetic growth opportunities in the insurance industry, fostering a client-first culture. Be part of a thriving agency committed to excellence and impactful service!