Customer Service Representative

Description Job Title:

Customer Service Representative Location:

Sand Springs (Tulsa),

OK Schedule:

Monday•Friday, 8:00 AM•5:00 PM (100% Onsite)

Pay:

$24•28/hour (DOE)

Job Type:

Temp-to-Hire Position Overview:

We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction.

Key Responsibilities:

Process and manage customer orders from entry through fulfillment, including order changes and updates Confirm orders via phone, email, or EDI and communicate any changes promptly Verify shipping, billing, pricing, and purchase order details for accuracy Maintain and update customer records, including pricing, product details, and delivery instructions Collaborate with internal teams and support sales staff to ensure smooth order fulfillment Communicate effectively with customers regarding order status, issues, and resolutions Audit purchase orders for accuracy, including pricing, quantities, and terms Handle customer inquiries, complaints, and product returns in a timely and professional manner Ensure compliance with company policies, safety standards, and regulatory requirements Support team members with order intake and data entry as needed

Requirements Qualifications:

2+ years of customer service or related experience Experience in manufacturing or chemical distribution is a plus Strong problem-solving skills and ability to work independently Excellent communication and interpersonal skills Ability to manage multiple priorities in a fast-paced, deadline-driven environment High attention to detail and commitment to accuracy Proficient in Microsoft Office and experience with ERP/CRM systems Team-oriented with a focus on delivering exceptional customer service Ability to remain calm and professional during customer interactions TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity•whenever you choose•even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .