Customer Service Representative 1

Job Listing ID:

4495452

Job Title:

Customer Service Representative 1

Application Deadline:

08/17/2026

Job Location:

Beaverton

Date Posted:

05/20/2026

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Full Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Customer Service Representative 1 Typical Starting Base Rate Range of $21.00 to $24.00 Per Hour Monday-Friday, 7:00 AM 3:30 PM For over 100 years, we've manufactured high-quality products right here in the USA. We still operate out of our Oregon-based factory to this day, producing innovative, battle-proven optics for the world's most relentless hunters, shooters, law enforcement officers, and military personnel. Regardless of the product, whether it's a red dot or a riflescope, we design and manufacture it with one goal in mind-to ensure it performs for life. At Leupold and Stevens we're American to the Core and passionate about what we do. Product excellence and uncompromising quality are our top priorities. We've built a collaborative, high performance culture where team players with innovative ideas and a sense of urgency thrive. Our benefits package is amazing: affordable health and dental insurance a strong commitment to training and professional development including an internal skills development program for all manufacturing team members a generous tuition reimbursement program company contributions up to 8% of base pay into a 401K retirement account profit sharing and great product discounts (to name a few) What You'll Be Doing as a Customer Service Representative 1: Provides information and routine support to accounts on the order and shipment of Company products. Prepares, enters, tracks, and expedites sales orders Investigates, resolves, and follows up on customer complaints and requests for informational clarification and service. Addresses general product-related inquiries from customers Provides data and information to support the sales planning process Coordinates cross-functionally to track purchase orders and troubleshoot issues Works with accounting to resolve credit issues. Maintains data for reconciliation of customer accounts. Negotiates with Distributor accounts as necessary to resolve credit/payment issues Completes, maintains, and processes pertinent paperwork and records Provides overflow support services to other departments or dealer service groups as necessary Skills and Experience You'll Need as a Customer Service Representative 1: High school diploma or equivalent and 1-2 years in Customer Service related fields required. An equivalent combination of education and experience may be considered. Basic knowledge of shooting sports, optical products, firearms applications and related retail operations encouraged, but not required. Ability to respond efficiently and courteously to customer queries. Ability to coordinate multiple processes to support customer needs and requirements. Strong interpersonal, customer service and... For full info follow application link. Leupold & Stevens, Inc. is an Affirmative Action/Equal Opportunity Employer. It is the Company's policy to recruit and select the most qualified candidate for any job openings. Our selection and promotion decisions are made on factors such as demonstrated ability, experience and training without regard to race, color, sex, religion, national origin, disability, veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

Job Classification:

Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Depending on Experience

Benefits Offered:

Medical, Dental, Profit Sharing, Retirement, Education Reimbursement Job Requirements

Experience Required:

 None

Education Required:

High School Diploma/GED

Minimum Age:

N/A Gender:

N/A

Employer Will Perform:

Background Check , Drug Test