Digital Activation Specialist

Job Listing ID:

4492076

Job Title:

Digital Activation Specialist Application Deadline:

Open Until Filled

Job Location:

Gresham

Date Posted:

05/14/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Digital Activation Team members are responsible for handling inbound call requests from potential product customers and existing product clients while performing any applicable servicing requests within various online business banking systems.

Key Responsibilities:

Exercise judgment and make decisions that have positive operational impacts on the business line. Assist with the resolution of client issues or Banker questions during the Business Digital Deposit Application process. Leverage applicable tools to assist in resolving and or escalating to the appropriate support channel. Assist the customer through the application process, view and assist in uploading documents that may be required during review, and review next steps a customer may be able to take for a declined application. Interact with clients and other departments to ensure successful client outcomes. Communicate to the client as appropriate. Exercise judgment and make decisions that have positive operational impacts on the business line. Basic Qualifications Bachelor's degree, or equivalent work experience One to four years of client management experience Preferred Skills and Experience Detailed knowledge of business, financials, products and services, and the market Strong problem solving skills Basic knowledge of account management, project management, operations and logistics Ability to manage multiple tasks, projects, and deadlines simultaneously Proven customer service and client relations skills, including situational leadership and dispute or conflict resolution Strong presentation, interpersonal, verbal, and written communication skills The role offers a hybrid and flexible schedule, which means there is an in office expectation of three or more days per week, with flexibility to work outside the office location on the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.

Our benefits include the following:

Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every ...

Job Classification:

Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A