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Client Advocate

Job

Project DOVE

Ontario, OR (In Person)

$38,480 Salary, Full-Time

Posted 2 weeks ago (Updated 5 days ago) • Actively hiring

Expires 7/23/2026

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Job Description

JOB DESCRIPTION
Position:
Supervisor:
Compensation:
Co-Locate DHS /
Client Advocate Executive Director DOE Responsibilities:
  • Maintain confidentiality of victims and their families
  • Answer crisis calls as necessary
  • Provide basic advocacy services for clients including: o Crisis advocates, intakes, & safety planning o Provide referrals to other agencies for services o Provide accurate & sensitive information on domestic violence & sexual assault o Follow-up contacts & services o Transport & accompany clients to appointments, meetings, hearings, etc.
o Assist in obtaining assistance from criminal justice medical, and social agencies. o Facilitate Spanish support groups as directed by Shelter Manager/Operation Manager
  • Participate as a team member with other advocates, sharing goals, assessments & observations
  • Work effectively with other programs of Project DOVE
  • Keep accurate files & records in Osmium; submit reports on time
  • Be familiar with and maintain positive working relationships with other community organizations
  • Willing to assist with presentations to community groups
  • Attend additional training to increase job related knowledge & skills
  • Work with the Shelter Advocate with client as needed
  • Perform other tasked as directed by Shelter Manager/and or Executive Director
  • Provide on-site direct services to DHS for clients who identify as victims of domestic violence.
Advocate divides their times between DHS offices and Project DOVE, fostering a closer working relationship between the two systems
Qualifications:
  • Must possess empathy and understanding of the dynamics of domestic violence and sexual assault.
  • Ability to provide quality services to people of all racial, cultural, social and economic backgrounds
  • Ability to solve problems & make decisions individually and/or within a team
  • Ability to manage time and work independently and in a team to accomplish program goals
  • Have basic computer literacy skills
  • Ability to keep accurate records and reports
  • Must possess valid driver's license
  • Must be self-motivated and available to work flexible hours.
  • Must complete Project DOVE 40 hour of training in advocacy for victims of domestic violence, sexual assault, or stalking
  • Must obtain CPR certification within 90 days of hire date
  • 40 Hr.
work week with 90 days Probational period. M-F, 1 week a month on call (additional pay)
Specialized Qualifications:
  • Bilingual, English/Spanish preferred
  • Ability to provide services in a culturally sensitive manner
Job Type:
Full-time Pay:
$35,360.00 - $41,600.00 per year
Benefits:
On-the-job training Paid time off Professional development assistance
Work Location:
In person