Client Service Associate

Client Service Coordinator Our client has been a family-owned leader in the roofing industry for decades. SUMMARY Be the front line of client service by focusing on counter sales, walk-in requests, telephone inquiries & follow-up, and electronic order entries.

SCHEDULE

Monday•Friday 8 am•5 pm

PAY:

up to $24/hr•depending on experience and skill fit

DUTIES:

Communicate with customers through walk-ins, phone, and email. Contributes to counter sales and order taking Maintain a positive and professional attitude toward all customers, vendors, and co-workers. Address incoming customer inquiries; change orders, tracking of deliveries, direct to correct depts, and any other questions and/or complaints that arise. Keep records and enter data of customer interactions, transactions, comments, and complaints with follow-up as a priority. Research and gather documentation for customer credits and charges. Ensure customer satisfaction and provide professional customer support Interfaces with the warehouse and dispatch to provide quality customer service. Performs light clean-up and maintains product and sales literature inventory.

QUALIFICATIONS

Minimum of 1 year of recent consistent work history in customer service or an administrative work environment, preferably with light-industrial or construction companies. Intermediate computer skills, including word processing, spreadsheet, digital communication, point•of•sale (POS) and warehouse management systems (WMS). Preference given to candidates with accredited top sales, project completion, and other accomplishments showing independence and motivation. Ability to read and interpret documents and basic math skills for invoicing and transaction purposes. Comfortable working in a light-industrial environment and can lift to 50lbs. Minimum of 2 references that can attest to autonomy and task completion. Proven track record of reliability, excellent attendance, and positive customer service. Priority to background in customer service or sales with knowledge of the construction or manufacturing industries. How to

Apply Online:

https://www.pridestaff.com/portlandwest

Email:

portlandwest@pridestaff.com

Phone:

971.371.4028 12600 SW Crescent Street STE 180, Beaverton, OR 97005 PrideStaff is an equal opportunity employer. We are locally owned and committed to supporting your career search with the highest level of service in the industry.

Job Type:

Full-time Pay:

$20.00•$23.00 per hour

Work Location:

In person