Client Services Coordinator

Client Services Coordinator 3.1 3.1 out of 5 stars 68994 North Pine Street, Sisters, OR 97759 $25•$27 an hour•Full-time

PERSONALIZED NUTRIENTS LLC 9

reviews $25•$27 an hour•

Full-time Description:

Position Overview:

We are seeking a detail-oriented, proactive Client Services Coordinator/Administrative assistant to serve as a vital link between our practitioner clients and internal teams. This role ensures a smooth, professional experience from order placement to fulfillment, while supporting our commitment to high-quality service and operational excellence.

Key Responsibilities:

? Serve as the primary point of contact for clients via phone, email, and fax ? Process custom product orders with a high level of accuracy and timeliness. ? Communicate with internal departments (production, quality, sales, shipping) to coordinate fulfillment and resolve issues. ? Educate clients on our product capabilities, ordering process, and timelines. ? Maintain detailed client records and manage ongoing communication to support account growth and satisfaction. ? Assist with invoicing, order tracking, and follow-ups as needed. ? Identify opportunities to improve client experience and suggest process enhancements. ? Administrative support in various departments Provide support to

Sales Team What We Offer:

? Competitive salary based on experience ? Health benefits and paid time off ? Opportunities for professional growth in a mission-driven industry ? Supportive, collaborative team culture

Requirements:

Qualifications:

? 3+ years of experience in customer service or administrative support (nutraceutical, or health-related industry a plus). ? Excellent communication and relationship-building skills, especially in a professional healthcare setting. ? Strong organizational and multitasking abilities. ? Tech-savvy with proficiency in Excel, Microsoft Office, and cloud-based communication tools. ? Knowledge of supplement manufacturing, GMP standards, or practitioner-based models is highly desirable.