Customer Service Representative - State Farm Agent Team Member

Full Time • Bethel Park -

PA Benefits:

License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

I've been in business for 6 years and lead a supportive team of 5, where flexibility and balance are an important part of our culture. I am a graduate of Washington and Jefferson College with a master's degree in psychology, and my passion for helping others shows in the way we approach customer service and education, we truly enjoy making insurance simple and meaningful for our customers. Community involvement is a big part of who we are. I've volunteered with organizations like Sheetz Family Christmas, the Salvation Army, the Greater Pittsburgh Food Bank, and the Red Cross. During the summer, my team and I stay active in Allegheny and Washington Counties, participating in local events and giving back to the neighborhoods we serve. Our office is fun, supportive, and high-energy. We love what we do, and it shows. I'm looking for someone passionate, outgoing, and empathetic to join us. If you're looking for a career where you can grow, make a difference, and be part of a team that feels more like family, this is the place for you.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Teresa Tucker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions.

QUALIFICATIONS

Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Compensation:

$50,000.00 - $60,000.00 per year We are a growing agency with big dreams and lots of potential. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Join a community of good neighbors Make a difference in your community every day Gain confidence and grow your career Earn benefits and rewards that are second to none