Customer Service Representative Health Insurance (License Provided)

Customer Service Representative

• Health Insurance (License Provided) 3.0 3.0 out of 5 stars Blue Bell, PA 19422 From $20 an hour
• Full-time NuLogic Business Solutions 6 reviews From $20 an hour
• Full-time About the Opportunity (Customer Service Rep-Health Insurance) Are you looking to break into one of the fastest-growing industries in the country?

The health insurance industry is expanding rapidly, driven by an aging population and increasing demand for Medicare guidance. We are hiring motivated individuals — no prior insurance experience or license required — to join our call center team supporting regional and national health plans during Medicare's Annual Open Enrollment Period. This role offers you the ability to earn a competitive base pay plus strong commissions in a great culture. This is more than a seasonal job. We're a company with deep, long-standing relationships across the healthcare industry, and we hire with the goal of building long-term careers. Top performers from open enrollment routinely move into year-round roles supporting Medicare Advantage, Medicare Supplement, ACA marketplace, and group health products. Why This Role Stands Out (Customer Service Rep-Health Insurance) We pay for your license. We pay you for a full day of dedicated study time before your exam. You walk in unlicensed and walk out with a state-issued health insurance license — at no cost to you — and a job waiting on the other side of it if you put in the effort and pass! What You'll Do As a Health Insurance Agent in our call center, you will be the trusted voice helping Medicare-eligible consumers understand their plan options and enroll in coverage that fits their needs.

Your day-to-day responsibilities include:

Engage with consumers — Handle inbound calls and make outbound follow-up calls to Medicare-eligible individuals interested in plan information. Educate and advise — Explain Medicare Advantage, Medicare Supplement, Prescription Drug Plan (Part D), and ancillary product options in clear, easy-to-understand language. Conduct needs analysis — Ask discovery questions to understand each consumer's healthcare needs, budget, preferred providers, and prescription drug requirements. Present plan options — Match consumers with appropriate health plans from regional and national carriers we represent. Process enrollments — Walk consumers through the enrollment application accurately and compliantly using carrier and CMS-approved scripts. Maintain compliance — Adhere strictly to Medicare Marketing Guidelines, CMS regulations, and carrier-specific compliance requirements. Document interactions — Accurately record consumer interactions, plan presentations, and enrollment activity in our CRM system. Hit performance targets — Meet productivity, quality, and conversion goals set by team leadership. Continuous learning — Stay current on plan changes, carrier updates, and regulatory changes through ongoing training. Compensation and Benefits ( Customer Service Rep

• Health Insurance) We offer a competitive total rewards package designed to support both seasonal performance and long-term career growth.

Competitive hourly base pay with performance-based incentives during open enrollment. Paid training — you earn while you learn, including the dedicated paid study day. Bonus opportunities tied to enrollment performance, quality scores, and attendance. Bilingual pay differential for qualified candidates. Health, dental, and vision benefits for eligible employees. 401(k) retirement plan with employer match for eligible employees. Paid time off and holidays for eligible employees. Career advancement — clear paths into senior agent, team lead, quality assurance, training, and licensed sales management roles. Year-round work — top performers move from seasonal Medicare AEP into year-round Medicare, ACA, and group health roles. Schedule and Work Environment ( Customer Service Rep

• Health Insurance )

Open Enrollment Period:

Medicare AEP runs October 15 through December 7 each year. Expect extended hours, weekend availability, and high call volumes during this peak window.

Pre-AEP Training:

Licensing prep, product training, and systems training begin several weeks before AEP starts.

Post-AEP:

Ongoing roles available year-round supporting Medicare Special Enrollment Periods, Medicare Supplement.

Work Setting:

Call center environment with structured shifts, modern technology, and supportive team culture.

Pay:

From $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you open to obtaining your Health Insurance License (All Paid for)!

Experience:

Sales or Service:

1 year (Required) Ability to

Commute:

Blue Bell, PA 19422 (Required)

Work Location:

In person