Customer Service/Order Entry

Customer Service/Order Entry Bridgeville, PA Job Details Full-time $42,000 - $50,000 a year 18 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Computer operation Microsoft Excel Microsoft Outlook Computer literacy English Administrative experience High school diploma or GED Organizational skills Clerical experience Full Job Description Steelmax Tools is a growing industrial tool sales company seeking a customer service/order entry team member to joing our team in Bridgeville. This role is ideal for a detail-oriented individual who enjoys working with customers, handling orders, and supporting daily office operations in a fast-paced environment. Key Responsibilities Answer inbound customer calls and emails regarding pricing, order status and general inquiries Enter customer orders quickly, accurately and efficiently Processing and oversee shipments using UPS, FedEx and freight carriers Obtain and manage freight quotes as needed Perform invoicing and related documentation File and maintain paperwork and records Provide general administrative and clerical support Assist with other office tasks as needed to support the team

Qualifications:

High school diploma or equivalent (required) Previous experience in customer service or an administrative role is a plus, but not required Experience in Word, Excel, Outlook required Experience with Business Central and Dynamic Ship is a plus, but not required Ability to learn new software and internal systems Strong phone presence with excellent verbal and written communication skills

Skills & Attributes:

Basic computer proficiency Strong attention to detail and organizational skills Ability to multitask in a deadline-driven environment Comfortable working as part of a team in an office setting Additional Requirements Must be willing to submit to a background check and drug test Any offer of employment is conditional upon successful completion of these requirements Compensation Salary commensurate with experience

Job Type:

Full-time Pay:

$42,000.00 - $50,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Language:

English (Required) Ability to

Relocate:

Bridgeville, PA:

Relocate before starting work (Preferred)

Work Location:

In person