Client Intake Specialist

Job Posting:

Legal Secretary - New Client Intake and Client Relations Benjamin Levine Law, LLC - Pittsburgh, PA and Cranberry Twp., PA About Us We are a growing small law firm representing clients in Criminal Defense, Personal Injury, Medical Malpractice, and Family Law. We work hard for our clients — and we love what we do. Our team is tight-knit, supportive, and genuinely enjoys coming to work. If you're looking for a place where you're more than just a number, this is it. The Role This is a people person role. You'll be the first contact for prospective clients, and you'll need to bring both warmth and precision to every interaction. The job is equal parts relationship-building and information-gathering — you'll help facilitate new client relationships while making sure our attorneys have exactly what they need to evaluate each case. If you love working with people and are detail driven, you'll thrive here. What You'll Do Answer inbound calls, emails, and walk-ins from prospective clients Conduct intake interviews and document case details clearly and accurately Enter client information into our case management system Schedule consultations and manage the intake calendar Follow up with leads to convert inquiries into retained clients Coordinate clean handoffs to the legal team with complete intake notes Handle all client information with strict confidentiality What We're Looking For Any experience level welcome — we will train the right person A natural people person who can also buckle down on the details Strong listening skills and the ability to ask the right questions Accurate note-taking and attention to detail — our attorneys depend on it Empathetic but focused — clients may be stressed, but information needs to be captured correctly Organized and able to manage multiple calls and tasks Comfortable with computers; legal software experience is a plus What We Offer $20/hr and up, based on experience Health insurance 401(k) Paid time off and paid holidays Parking provided A team that actually likes each other — collegial, supportive, and fun to work with Real opportunity to grow as the firm grows

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

Free parking Health insurance Opportunities for advancement Paid sick time Paid time off

Work Location:

In person