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Customer Service/Sales Representative

Job

Travis Lively State Farm Insurance

East Stroudsburg, PA (In Person)

$34,148 Salary, Full-Time

Posted 5 weeks ago (Updated 4 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Job Overview We are seeking an energetic and motivated Customer Service/Sales Representative to join our dynamic team! In this role, you will be the frontline ambassador for our company, delivering exceptional customer experiences while actively driving sales growth. Your enthusiasm and proactive approach will help build strong relationships with clients, identify new business opportunities, and contribute to our overall success. This position offers a fantastic opportunity for individuals passionate about sales, customer service, and business development to thrive in a fast-paced environment. Duties Engage with customers through inside and outside sales channels to understand their needs and recommend suitable products or services Conduct product demonstrations and presentations to showcase features and benefits to potential clients Generate leads through cold calling, territory management, and targeted marketing efforts to expand our customer base Manage existing accounts by providing ongoing support, upselling additional products, and ensuring customer satisfaction Develop strategic business plans for territory sales growth, including identifying new markets and opportunities in B2B (business-to-business) sales environments Utilize CRM software such as Salesforce to track customer interactions, manage pipeline activities, and analyze sales data for continuous improvement Negotiate terms and close deals effectively while maintaining positive relationships with clients Collaborate with marketing teams to implement campaigns that boost lead generation and brand awareness Qualifications Proven experience in outside sales or insurance sales with a strong track record of meeting or exceeding targets Familiarity with CRM software like Salesforce or similar tools for account management and lead tracking Excellent negotiation skills coupled with strong analysis skills to assess customer needs and tailor solutions accordingly Demonstrated ability in direct sales, inside sales, and retail sales environments Strong communication skills for conducting product demos, presentations, and customer negotiations Experience in cold calling, lead generation, and developing new business opportunities within competitive markets Knowledge of marketing strategies related to business development and territory expansion is a plus Join us as a Customer Service/Sales Representative where your passion for sales and dedication to customer success will propel your career forward! We're committed to empowering our team members with the tools they need to excel while providing a vibrant work environment that celebrates achievement.
Pay:
$14.00 - $18.00 per hour
License/Certification:
Insurance Producer License (Preferred)
Work Location:
In person

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