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Customer Service Representative
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A Pizza Halaal LLC
Lansdowne, PA (In Person)
$51,303 Salary, Full-Time
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Job Description
Customer Service Representative A Pizza Halaal LLC Lansdowne, PA Job Details Part-time | Full-time $22.38 - $26.95 an hour 4 hours ago Benefits Dental insurance 401(k) Tuition reimbursement Parental leave Retirement plan Qualifications Phone communication Customer service Customer support Proofreading Office phone management Full Job Description Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this essential role, you will serve as the frontline ambassador for our organization, providing exceptional support to our valued customers and ensuring their experience is smooth, positive, and memorable. Your energetic approach and proactive attitude will help foster strong relationships, resolve inquiries efficiently, and promote our commitment to outstanding service. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact every day. Duties Respond promptly and professionally to customer inquiries via multi-line phone systems, email, and in-person interactions. Manage front desk operations, greeting visitors and directing them appropriately with excellent phone etiquette. Handle administrative tasks such as filing, proofreading documents, scheduling appointments, and managing calendars. Support office management activities by organizing files, maintaining office supplies, and ensuring smooth daily operations. Provide customer support by addressing concerns, troubleshooting issues related to billing or services, and escalating complex problems when necessary. Perform clerical duties including typing reports, maintaining records of customer interactions, and ensuring data accuracy. Experience Previous office experience or administrative experience is highly preferred. Bilingual abilities are a plus to effectively communicate with diverse customer bases. Experience working with multi-line phone systems and front desk operations will help you excel in this role. Demonstrated organizational skills with the ability to manage time effectively while handling multiple tasks simultaneously. Knowledge of medical or dental receptionist duties or personal assistant experience can be beneficial but is not required. Excellent phone etiquette, proofreading skills, and attention to detail are essential for success in this position. Join us as a Customer Service Representative and become an integral part of a team that values enthusiasm, professionalism, and dedication!