Customer Service Representative/ Office Assistant

Customer Service Representative /

Office Assistant Location:

Lewistown, PA Universal Settlement Services is seeking a motivated, friendly, and dependable individual to join our Lewistown office. If you enjoy helping people, providing exceptional customer service, and working in a professional yet welcoming environment, we'd love to hear from you! What We're Looking For Customer service is our top priority. We are looking for someone with a positive attitude, excellent communication skills, and a genuine desire to help our clients. The ideal candidate is self-motivated, organized, and comfortable working independently. Responsibilities Provide outstanding customer service to clients in person and over the phone Serve as a backup receptionist and assist with answering incoming calls during busy periods Welcome and assist clients visiting the office Coordinate client document drop-offs and pickups Assist various departments as needed through cross-training Help support office operations and administrative tasks Fill in where needed during busy times to ensure excellent service Preferred Qualifications Prior customer service, administrative, or office experience Strong communication and organizational skills Ability to multitask and adapt to changing priorities Notary Public commission is a plus, but not required Additional Opportunity Candidates who do not currently have a Notary Public commission will have the opportunity to obtain one with company assistance. Once commissioned and properly trained, this individual may assist with real estate closings during busy periods. What We Offer Supportive team environment Cross-training and professional development opportunities Opportunity to learn multiple aspects of the settlement and title industry Company assistance in obtaining a Notary commission Meaningful work helping clients through important transactions If you have a great personality, enjoy helping people, and are looking for a position with growth potential, we encourage you to apply!

Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person