Customer Service Representative

Customer Service Representative Vogel Disposal Service

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1 Mars, PA Job Details Full-time From $18 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Retirement plan Qualifications Microsoft Excel Heavy lifting Sales Phone communication Data entry Individual consumer customer service Productivity software Client interaction via phone calls Full Job Description Customer Service Representative Vogel Disposal Service, Inc. is seeking a customer service representative to work in our fast-paced call center environment and provide excellent customer service.

ESSENTIAL RESPONSIBILITIES

• Handle inbound calls for customers, such as service changes, service problems, payments, sales inquires for various services, and pricing.
• Maintain excellent customer relations with existing customers to minimize customer loss.
• Data entry.
• Business appropriate written communications.
• Interaction with operations, administrative, and sales staff as needed.

MINIMUM QUALIFICATIONS

• Entry level to 1 year relevant work experience.
• Phone experience in a call center or work environment.
• Strong interpersonal and problem-solving skills.
• Ability to work in a fast-paced and deadline-oriented environment.
• MS Excel and MS Word.

PHYSICAL REQUIREMENTS

• The job is normally performed indoors. The ability to remain stationary for extended periods of time, as well as the ability to move about the office occasionally, is required.
• While heavy lifting is not required, the ability to occasionally exert 10-20 lbs. of force is required.
• Good manual dexterity is required to use common office equipment in an office environment.

Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person