Client Service Coordinator

Client Service Coordinator 5.0 5.0 out of 5 stars 19 North 6th Street, Reading, PA 19601 $18.67 an hour - Full-time Connections Work 15 reviews $18.67 an hour - Full-time Join our purpose-driven, culture-intentional team as our Client Service Coordinator ! This key role is responsible for coordinating office and client logistics, serving as the first point of contact for visitors. In addition to front desk responsibilities, this position supports daily office operations, working collaboratively with all teams.

NO EXPERIENCE REQUIRED DRIVER'S LICENSE REQUIRED BILINGUAL A PLUS

($1.03/hr more!) A strong candidate for this role is someone who combines kind approachability and professionalism with the ability to navigate a fast-paced, team-oriented environment. They are welcoming and customer-focused with visitors and clients, while also communicating clearly and respectfully with staff across roles. They handle competing demands with patience, demonstrate consistent follow-through, and maintain a poised, solution-oriented mindset even when responses are delayed or situations feel urgent. They approach workplace interactions with professionalism and perspective, demonstrating emotional intelligence, adaptability, and a commitment to contributing to a positive, collaborative culture. Do you have a passion for changing lives and improving communities? We do too! At Connections Work, we not only provide services, we're about creating lasting, positive change in our community. We're looking for dedicated individuals to join our intentional team, where your work truly matters, and every day brings new opportunities to impact lives. Why us? •

Culture of Collaboration:

Be part of a team that supports and empowers each other. We believe in lifting each other up and working together to overcome challenges. •

Growth and Development:

We're committed to your personal and professional growth. From regular training sessions to growth opportunities, we invest in your future. •

Innovative Environment:

Bring your creative problem-solving skills to a place where new ideas are encouraged, and innovation is celebrated. •

Intentional Culture:

Our culture is at the core of everything we do. By joining us, you're contributing to meaningful work that truly impacts lives. What you'll do: The Client Service Coordinator (CSC) is responsible for coordinating office and client logistics and serves as the first point of contact for clients and visitors demonstrating professionalism, emotional intelligence, and a calm, solution-focused approach in a fast-paced environment. This role requires a strong understanding of agency programs and operations to effectively guide individuals to appropriate services while managing a variety of reception duties, including greeting guests, handling calls, coordinating mail, and maintaining office supply inventories. In addition to front desk responsibilities, this position supports daily office operations by maintaining organized and well-stocked workspaces, including kitchens and shared resources, tracking program attendance and documentation, and assisting with reporting, invoicing, and clerical tasks. The role also involves running routine errands, supporting team initiatives, and contributing to a collaborative workplace through active participation in meetings and ongoing administrative support for leadership and program staff.

Special Considerations:

Bilingual in English and Spanish is a plus. •$1.03/hour increase if you meet this qualification!!! Must possess a valid Driver's License, have access to a vehicle and be willing to travel to and work at various locations as needed in order to conduct agency business. (Travel is minimal). Valid personal vehicle insurance is required.

PLEASE SEE THE FULL JOB DESCRIPTION ON OUR WEBSITE

Connections Work is an equal opportunity employer. In fact, equity is built right into our culture!

Job Type:

Full-time Pay:

$18.67 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance People with a criminal record are encouraged to apply

Language:

bilingual: English/Spanish (Preferred)

License/Certification:

Driver's License & the ability to travel? (Required) Ability to

Commute:

Reading, PA 19601 (Required)

Work Location:

In person