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Customer Service Representative
Job
Burpee Gardening
Warminster, PA (In Person)
Full-Time
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Job Description
We're the nationwide leader in home gardening and have been inspiring gardeners for over 150 years. As a privately owned seed, plant, and garden goods company, we reach millions of gardeners each year across retail, direct-to-consumer, and e-commerce channels. At Burpee, we're driven by quality, innovation, and a deep passion for helping people grow successfully at home. Our brand is one of the most recognized and trusted names in gardening, built on generations of expertise and a commitment to excellence. This is your chance to join a company with a rich legacy, a loyal customer base, and a team that takes pride in helping gardens, and careers, grow. We have an immediate openings for our Customer Service Representatives to join our growing team onsite in our Warminster, PA headquarters. Burpee is dedicated to providing our customers with an exceptional overall experience so we are seeking high energy, courteous, professional individuals for this highly important role. As a Customer Service Representative, you will support and attract potential customers by providing helpful information, answering product and service questions, suggesting information about other products and services, and resolving complaints that are satisfactory to the customer. The successful candidate for the Customer Service position will be detail-oriented, customer focused, and have excellent verbal and written communication skills. The ability to follow up and follow through is critical in this role. Candidates must be flexible and able to work occasional evening and weekend hours during peak season.