Call Center Representative

Robert Half is seeking a personable, reliable, and detail-oriented On-Site Customer Service Representative to join a local team. In this role, you will serve as the first point of contact for customers, providing outstanding support and helping ensure a positive experience with products and services.

Key Responsibilities:

Greet and assist customers in person, addressing inquiries and resolving issues in a timely and professional mannerManage incoming requests, process orders, and provide information about products, services, and policiesMaintain accurate records of customer interactions and transactionsCollaborate with team members and other departments to ensure customer satisfactionEscalate complex issues to the appropriate personnel when necessarySupport administrative tasks as needed to ensure smooth on-site operations