Call Center Associate Tower Health
5 West Reading, PA Job Details Full-time 6 hours ago Benefits Free parking Tuition reimbursement Employee assistance program Life insurance Qualifications Computer operation Customer communication Operator switchboards Computer skills Telephone systems Office phone management
Full Job Description Work Schedule:
Full-time, Four 10-hr shifts (8am-6:30pm), every other weekend and a holiday rotation included
The Call Center Associate :
Serves as a member of the Nutrition Services Department. Obtains patient meal selections. Provide customer service and guidance for patients in selecting high-quality and nourishing meals. Visits the patients on the nursing units to assist patients in selecting meals. Responsible for ensuring the stocking and food safety compliance of the patient care pantries. #READ Education Requirements High School Diploma
- OR•GED•OR•Relevant experience may be considered in lieu of education Completes and maintains all competencies and trainings as required for role.
Experience Relevant Experience Required Skills Analytical Skills Computer Skills to include use and navigation Customer Service Skills Detail Oriented Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Good Reasoning Skills Multi Line Telephone Operational Skills Multitasking Organizational Skills Problem Solving Skills Service Orientation Strong Team Player Benefits Generous time off, tuition assistance, and comprehensive benefits Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!
WHY READING HOSPITAL?
Generous time off, educational assistance, and comprehensive benefits Free parking, accessible by bus, and varying shift options that optimize work/life balance Friendly, close-knit environment that celebrates diversity and supports career growth through internal transfer programs